How to Handle Customer Complaints Well
Every business gets complaints, and the busy holiday season tends to bring more of them: late deliveries, wrong sizes, long waits. The good news is that a …
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Inventory Turnover: How to Calculate and Improve It
Every item sitting on your shelves is cash you cannot spend on anything else. Inventory turnover tells you how quickly that cash comes back as sales. Here is …
How to Start a Virtual Assistant Business
A virtual assistant business lets you turn skills you already use every day, like organizing inboxes, managing calendars and keeping projects moving, into paid …
Case Studies for Small Businesses: A Simple Template
A case study is a customer story with a beginning, a middle and a result. For a small business, it can be the most convincing page on your website, because it …
Revenue-Based Financing Explained for Startups
Not every startup wants to sell a slice of the company to grow, and not every startup can get a bank loan. Revenue-based financing sits in between: you get …
How to Find a Co-Founder You Can Trust
Choosing a co-founder is one of the biggest decisions you will make in a startup, and it is often made far too quickly. You are not just picking a skill set; …
Social Media Scheduling Tools Compared
Posting on social media every day by hand eats into the hours you need for customers. A social media scheduling tool lets you plan a week or a month of posts in …