How to Start a Paint-Your-Own Ceramics Cafe
A paint-your-own ceramics cafe sells something people struggle to find elsewhere: a relaxed couple of hours, a coffee, and a finished piece they made …
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Seasonal Landing Pages: Build Once, Reuse Every Year
Every December, plenty of small businesses rush to build a brand new holiday page, publish it at a fresh address, and then delete it in January. A year later …
Fundraising for Second-Time Founders
Your second startup comes with advantages your first one never had: a network, a track record and hard-won lessons. It also comes with new traps, from raising …
Startup Customer Escalations: Handling Them Calmly
Sooner or later, an important customer will be upset enough to go over the head of your support inbox and email the founder directly. How your startup handles …
Negotiating Annual Contracts With Vendors
Late December is when a surprising number of vendor contracts quietly roll over for another year. Software, cleaning, waste collection, equipment leases, …
Writing an Annual Report for a Small Business
An annual report is not just for big public companies. For a small business, a short, honest report on the year gives your team, partners, lender or investors a …
How to Start a Holiday Decoration Takedown Service
Putting up decorations feels festive. Taking them down in the gray days of January feels like a chore, and many households and small businesses would gladly pay …