Writing a Fundraising Memo Instead of a Deck
Slides are good at showing. A memo is good at explaining. If your startup has a story that needs more than ten bullet points to make sense, a well-written …
Format
Slides are good at showing. A memo is good at explaining. If your startup has a story that needs more than ten bullet points to make sense, a well-written …
A budget you never look at again is just a wish list. The real value comes from comparing it with what actually happened, month after month. A budget vs actual …
Writing product listings is one of those jobs that never ends. Every new item, variation and seasonal refresh needs a title, a description and a few bullet …
When customer service depends on whoever happens to answer the phone, customers get a different experience every time. A short, clear customer service policy …
The moment after someone pays you for the first time is when they pay the closest attention to your business. Customer onboarding emails use that moment well: …
A signed term sheet feels like the finish line, but it is really the start of the final lap. Between the handshake and the money arriving in your bank account …
Every business needs words that sell: website pages, emails, product descriptions, ads and sales letters. If you can write clearly and you enjoy figuring out …