How to Build a Simple Business Dashboard
A good dashboard answers the question "How are we doing?" in under a minute. You do not need a data team or an expensive tool to build one. Here is how to …
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Tools & AI
The software, automation and AI tools that save small teams real time and money.
How to Choose Laptops and Hardware for a Small Business
Buying laptops for a small business is not the same as buying one for yourself. You need machines that match each role, stay secure, can be replaced quickly and …
Case Study: How Slack Grew Out of a Failed Video Game
Slack, one of the best-known workplace chat tools, began as a side project inside a struggling video game company. When the game failed, the team noticed that …
How to Use AI for Sales Prospecting and Follow-Up
AI can make a small sales team feel bigger: faster prospect research, sharper first messages and follow-ups that never slip through the cracks. It can also help …
How to Choose a CRM for Small Business: Top Options Compared
A CRM can turn a messy inbox and a spreadsheet of half-remembered leads into a sales process you can actually manage. The hard part is picking one your team …
Cloud Storage for Business: Drive vs OneDrive vs Dropbox
Cloud storage keeps your files safe from a lost laptop, lets your team work from anywhere and makes sharing with clients easy. But the four big names approach …
Case Study: Klarna's AI Customer Service Assistant
In early 2024, Klarna announced that its AI assistant was handling two-thirds of its customer service chats, doing work it compared to about 700 full-time …