Managing Staff Sickness During Winter
Winter brings colds, flu and stomach bugs, and in a small team two or three people off at once can feel like a crisis. Managing staff sickness during winter is …
Category
Small Business
Run a healthier small business: operations, customers, e-commerce and local growth.
Preparing Your Business for a Power Outage
The lights flicker, the till goes dark and the fridge stops humming. A power outage can turn a normal day into a scramble, especially in the dark, cold months …
Running a Business Over Thanksgiving Weekend
Thanksgiving weekend packs a holiday, the year's busiest shopping days and a long family break into five short days. If you run a shop, a cafe, a service …
Holiday Deliveries: Handling Missed and Damaged Parcels
During the holidays, a parcel is never just a parcel. It is a birthday present, a family gift or the last thing someone needs before they travel, and when it …
Managing Lost Property and Customer Items
Gloves on a cafe chair, a phone in a fitting room, a scarf after the office party, a coat left at a salon. As the season gets colder and busier, customers leave …
Holiday Party Planning for Small Teams
A holiday party for a team of five or fifteen is a very different job from a corporate gala. You have less money, fewer hands and no events department, but you …
Year-End Staff Reviews for Small Teams
In a team of three, eight or fifteen people, a year-end staff review does not need forms, ratings or a week of paperwork. It needs a calm hour with each person …