DDP vs DAP: Who Pays EU Import Charges?
When you ship from outside the EU to a European customer, someone has to pay the import VAT, any customs duty and the carrier's fees for handling them. Your …
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Small Business
Run a healthier small business: operations, customers, e-commerce and local growth.
European Accessibility Act: What Online Shops Must Do
Since 28 June 2025, the European Accessibility Act requires many online shops selling to EU consumers to make their websites, apps and checkouts usable by …
Handling Cross-Border Returns in Europe
Selling across Europe means accepting returns from across Europe. EU consumer law gives online shoppers a strong right to send goods back, and every return that …
Choosing Parcel Carriers for European Deliveries
The carrier you pick shapes what your European customers experience after they click "buy": how fast the parcel arrives, whether they can track it, where they …
Selling to EU Customers From the UK: A Post-Brexit Guide
Since Brexit, a parcel from a UK online shop to a customer in France or Germany is an export, not a domestic-style sale. That brings customs paperwork, EU VAT, …
GPSR Explained: EU Product Safety Rules for Sellers
Since 13 December 2024, anyone selling consumer products to people in the EU has to follow the General Product Safety Regulation, or GPSR. It changed what your …
EU Responsible Person: Who Needs One and Why
If you sell products to EU consumers from the UK, the US or anywhere else outside the EU, you have probably been asked for your "EU responsible person". It …