Customer Data Privacy Basics for Small Businesses
Every booking form, mailing list and card receipt leaves you holding someone's personal details. You do not need a legal department to look after that …
Category
Small Business
Run a healthier small business: operations, customers, e-commerce and local growth.
How to Write Job Descriptions That Attract Applicants
A job description is often the first conversation you have with your next great hire, and for a small business it has to work hard. This guide shows you how to …
Workplace Conflict Resolution for Small Teams
In a small team, one unresolved disagreement can affect everyone. There is no other department to move people to and no HR team down the hall. That makes …
February Home Maintenance Checklist
February is the turning point of winter. The worst storms have often passed, the days are getting longer and spring is close enough to plan for. That makes it …
Relocating Your Business: A Moving Checklist
Moving a business is part logistics project, part paperwork marathon and part customer communication campaign. Done in a rush, it can cost you sales, lose you …
Cross-Training Staff in a Small Business
In a small team, one person out sick can stall a whole day. Cross-training staff means teaching people to cover each other's key tasks, so the shop still opens, …
Reference Checks: How to Do Them Properly
A reference check is your last chance to learn how a candidate actually works before you make an offer. Done well, it takes about 20 minutes a call and can …