Thanking Staff at Year-End on a Budget
Your team carried the business through another year, and you want to say thank you. But a small business budget does not stretch to lavish parties or big …
Category
Small Business
Run a healthier small business: operations, customers, e-commerce and local growth.
Gift Receipts and Returns Policies for the Holidays
Every gift you sell in November and December has a second customer: the person who unwraps it. A clear gift receipt and a simple holiday returns policy turn …
Noise, Signage and Local Rules for Small Shops
A new sign, a speaker by the door, a rack of stock on the pavement: small changes like these can win you customers or land you a letter from the council. This …
Preparing Your Shop for Autumn Trade
Autumn brings a different kind of customer through your door. Days get shorter, the weather turns, people return from holidays with fresh routines, and the long …
End-of-Summer Staff Review and Reset
Summer changes a team. People cover for colleagues on holiday, temporary staff come and go, routines bend to fit the heat and the school break, and small habits …
Opening on Public Holidays: Pros and Cons
Should you open on the bank holiday or take the day off with everyone else? There is no single right answer. Opening on public holidays can bring in sales you …
Neighbor Relations for Shops and Restaurants
Your neighbors can be your best advocates or your loudest critics. For shops, cafes, bars and restaurants, the people who live and work next door notice …